FAQ

• How long can I receive the product

Design and Production:within 1 to 2 days.

Delivered: within 5 to 9 days.

• Where to ship from

We have three warehouses, distributed in the United States, China, and the United Kingdom, and choose the most suitable warehouse for delivery according to the attributes of the product.

• Will the product fade

The product has passed the 3-layer gold plating process, and the coating is thicker and not easy to fade.

• Product packaging

On the purchase page of each product, there is a picture of the package. You can click the product link to view it.

• Change shipping address

If the product has not been shipped, you can contact us by email to make changes.In principle, the address of the express that has been sent cannot be modified.

• How to maintain jewelry

1:Avoid contact with chemicals.
2:It is best not to wear it when taking a bath or exercising.
3:You can regularly wipe the jewelry surface with a fine flannelette.
4:If it is not worn for a long time,it can be put in a sealed box or bag.
5:To avoid breakage,do not pull the chain violently.
6:Please do not put jewelry together with other rough products.

If you have any other questions, please contact us(Contact@sufall.com)